Privacy Policy

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Privacy Policy

Last Updated: September 8, 2026

Earthly Tingz Cleaning Services (“Earthly Tingz,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.EarthlyTingz.org, request an estimate, schedule a service, make a payment, communicate with us, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal and Contact Information

- First and last name
- Email address
- Telephone number
- Billing address
- Service address
- Preferred communication method
- Information submitted through contact, booking, intake, employment, or registration forms

Service Information

- Type of cleaning or related service requested
- Property type, size, condition, and occupancy
- Entry instructions, access codes, gate information, or lockbox details
- Appointment dates and service history
- Cleaning preferences and special instructions
- Information about pets, allergies, sensitivities, or product restrictions
- Photographs or videos provided by the Client or taken for authorized service purposes
- Communications regarding estimates, appointments, invoices, or service concerns

Payment Information

Payments may be processed through a third-party payment provider. Earthly Tingz may receive limited transaction details, such as:

- Payment status
- Amount paid
- Transaction date
- Payment method type
- Billing contact information
- Partial payment-card details, such as the last four digits

Earthly Tingz does not intentionally store complete credit- or debit-card numbers on its website unless expressly stated by the payment processor.

Website and Device Information

When you use our website, certain information may be collected automatically, including:

- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages viewed
- Date and time of visits
- Approximate location derived from an Internet Protocol address
- Website interactions and performance information

2. How We Collect Information

We may collect information:

- Directly from you;
- Through our website, contact forms, booking forms, or intake forms;
- During telephone, email, text-message, or social-media communications;
- Through estimates, invoices, contracts, and service appointments;
- From payment, scheduling, website-hosting, analytics, or communication providers;
- From property managers, landlords, real estate professionals, or other authorized representatives; and
- Through cookies and similar website technologies.

If you provide information about another person, you represent that you have permission to provide that information for the requested service.

3. How We Use Information

Earthly Tingz may use information to:

- Respond to questions and estimate requests;
- Schedule, confirm, and provide services;
- Communicate arrival information and appointment updates;
- Prepare estimates, invoices, receipts, and service records;
- Process and verify payments;
- Provide customer support;
- Document property conditions and completed work;
- Address service concerns, claims, or disputes;
- Personalize services according to Client preferences;
- Improve our website, services, and customer experience;
- Send promotions, newsletters, or special offers when permitted;
- Manage employment applications and contractor inquiries;
- Prevent fraud, misuse, unauthorized access, or illegal activity;
- Maintain business, insurance, tax, and legal records; and
- Comply with applicable laws and lawful requests.

4. Text Messages and Telephone Communications

If you provide a telephone number, Earthly Tingz may contact you regarding:

- Estimate requests;
- Appointment confirmations;
- Arrival notifications;
- Schedule changes;
- Service questions;
- Invoices and payment reminders;
- Customer-support matters; and
- Promotional messages when you have consented to receive them.

Message and data rates may apply. Message frequency may vary.

You may opt out of promotional text messages by replying STOP. You may reply HELP for assistance. Opting out of promotional messages will not prevent necessary service-related communications when permitted by law.

Mobile telephone information and text-message consent will not be sold or shared with unrelated third parties for their independent marketing or promotional purposes. We may share information with service providers that help us deliver messages, subject to appropriate confidentiality and use restrictions.

Consent to receive marketing text messages is not a condition of purchasing services.

5. Email Marketing

We may send newsletters, promotions, event information, service updates, or other marketing emails when permitted.

You may unsubscribe by selecting the unsubscribe link in an email or contacting us directly. Even if you opt out of marketing, we may continue sending necessary transactional communications about appointments, payments, policies, or services you requested.

6. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, tags, and similar technologies to:

- Keep the website operating properly;
- Remember preferences;
- Understand how visitors use the website;
- Measure website traffic and performance;
- Improve content and functionality;
- Help prevent fraud or security threats; and
- Measure advertising effectiveness.

You may control cookies through your browser settings. Blocking certain cookies may affect website functionality.

If the website uses advertising or analytics tools that require additional consent, Earthly Tingz may provide a cookie notice or consent-management tool.

7. How We Share Information

Earthly Tingz does not sell your personal information for money.

We may share information with:

Service Providers

Companies that help us operate our business, including providers of:

- Website hosting;
- Appointment scheduling;
- Payment processing;
- Email and text-message delivery;
- Customer-management systems;
- Data storage;
- Website analytics;
- Accounting;
- Insurance; and
- Technical support.

These providers may access information only as reasonably necessary to perform services on our behalf.

Employees and Authorized Contractors

Information may be shared with employees or authorized contractors who need it to schedule, manage, or perform the requested service.

Authorized Business Contacts

With your permission, we may communicate with a property manager, landlord, tenant, real estate professional, family member, business representative, or another authorized contact.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

- Comply with applicable laws, court orders, subpoenas, or lawful government requests;
- Protect the safety, rights, or property of Earthly Tingz, our Clients, workers, or others;
- Investigate suspected fraud, threats, illegal activity, or violations of our agreements;
- Report an insurance claim; or
- Establish, exercise, or defend legal rights.

Business Transfers

Information may be transferred as part of a merger, sale, financing, reorganization, acquisition, or transfer of some or all business assets, subject to applicable law.

8. Service Photographs and Videos

Earthly Tingz may take photographs or videos for:

- Preparing estimates;
- Documenting preexisting property conditions;
- Recording completed services;
- Supporting quality control;
- Addressing complaints or insurance claims; and
- Protecting Clients and cleaning professionals.

Photographs or videos that identify a Client, address, or private property will not be used publicly for advertising or social media without permission.

Before-and-after images may be used only when permission has been obtained or when the images have been reasonably edited to remove identifying information.

9. Access Codes and Property-Security Information

Access codes, alarm instructions, lockbox information, and similar property-security details will be used only to provide authorized services.

Clients should avoid sending highly sensitive access information through public social-media comments or other unsecured public channels. Clients should update temporary access codes when services are discontinued whenever possible.

10. Data Security

Earthly Tingz uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic communication, storage system, or Internet transmission can be guaranteed to be completely secure. We cannot guarantee that unauthorized persons will never defeat our security measures.

If we become aware of a data-security incident requiring notification, we will provide notice as required by applicable law.

11. Data Retention

We retain personal information for only as long as reasonably necessary to:

- Provide requested services;
- Maintain customer and transaction records;
- Satisfy tax, accounting, insurance, and legal obligations;
- Resolve disputes;
- Enforce agreements; and
- Support legitimate business operations.

Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably needed, subject to applicable record-retention requirements.

12. Your Privacy Choices

Depending on applicable law, you may request that Earthly Tingz:

- Confirm whether we maintain personal information about you;
- Provide access to certain information;
- Correct inaccurate information;
- Delete certain information;
- Stop sending marketing communications; or
- Explain how certain information is used or shared.

Some requests may be limited when information must be retained for transactions, taxes, insurance, fraud prevention, legal compliance, dispute resolution, or other lawful purposes.

To submit a request, contact us using the information at the end of this policy. We may take reasonable steps to verify your identity before completing the request.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party booking, payment, registration, social-media, or communication services.

Those third parties maintain their own privacy policies and security practices. Earthly Tingz is not responsible for the privacy practices or content of websites and services that we do not control.

We encourage you to review a third party’s privacy policy before providing information through its platform.

14. Social Media

If you interact with Earthly Tingz through Facebook, Instagram, or another social-media platform, the platform may collect information according to its own privacy policy.

Information posted in public comments, reviews, or social-media discussions may be visible to others. Please do not post access codes, payment information, addresses, or other sensitive information publicly.

15. Children’s Privacy

Our website and cleaning services are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.

If you believe a child has provided personal information without appropriate authorization, please contact us so we can review and, when appropriate, delete the information.

16. Employment Applications

If you apply for employment or contract work with Earthly Tingz, we may collect information including:

- Contact information;
- Employment history;
- Qualifications and certifications;
- Availability;
- References;
- Background-screening information when authorized; and
- Other information submitted during the application process.

Application information will be used for recruiting, evaluating candidates, maintaining hiring records, and complying with legal obligations.

Submitting an application does not guarantee an interview, employment, or contractor relationship.

17. Changes to This Privacy Policy

Earthly Tingz may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with a new “Last Updated” date. Your continued use of the website after an update means the updated policy will apply to information collected after its effective date, to the extent permitted by law.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Earthly Tingz Cleaning Services
Website: www.EarthlyTingz.org
Email: EarthlyTingz@outlook.com
Phone: 405-508-9268

Rooted in Nature, Aligned with Clean.

Payments are processed through the secure third-party payment provider displayed during checkout or on your invoice.

The payment provider may collect your:

- Name and billing address;
- Email address and telephone number;
- Credit- or debit-card information;
- Bank-account information, when applicable;
- Transaction amount; and
- Other information needed to authorize and process payment.

Earthly Tingz may receive limited transaction details, including payment status, amount paid, transaction date, payment method type, and partial card information.

Earthly Tingz does not intentionally collect or store complete credit- or debit-card numbers on its website. Payment information is processed according to the payment provider’s own privacy policy and security practices.

Google Forms

Earthly Tingz may use Google Forms to collect information through:

- Service inquiries;
- Client intake forms;
- Employment applications;
- Event registrations;
- Certification-course registrations;
- Mentorship-program forms;
- Surveys; and
- Other business forms.

Information submitted through Google Forms may be processed and stored by Google and shared with Earthly Tingz. Google’s handling of that information is governed by its own privacy policy.

Please do not submit credit-card numbers, bank information, access codes, Social Security numbers, or other highly sensitive information through a Google Form unless the form specifically requests the information through an appropriate secure process.

Calendly

Earthly Tingz may use Calendly to schedule consultations, mentorship appointments, business meetings, and other appointments.

When you schedule through Calendly, Calendly may collect information such as your:

- Name;
- Email address;
- Telephone number;
- Appointment selection;
- Time zone;
- Responses to scheduling questions; and
- Other information you voluntarily provide.

Calendly may also send appointment confirmations and reminders. Information submitted through Calendly is processed according to Calendly’s privacy policy and may be shared with Earthly Tingz to manage the requested appointment.

Google Analytics

Our website may use Google Analytics to help us understand how visitors find and use the website.

Google Analytics may collect information such as:

- Internet Protocol address;
- Device and browser type;
- Approximate geographic location;
- Referring website;
- Pages visited;
- Time spent on the website;
- Links or buttons selected; and
- Other website-usage information.

We use this information to understand website traffic, improve website performance, evaluate marketing efforts, and improve the customer experience.

Google may process this information according to its own privacy policy. You may be able to limit Google Analytics through your browser settings, cookie preferences, or Google’s available opt-out tools.

Meta Pixel

Our website may use Meta Pixel, a technology provided by Meta Platforms, Inc. Meta Pixel helps Earthly Tingz understand how visitors interact with the website and evaluate the effectiveness of advertisements on Facebook and Instagram.

Meta Pixel may collect information about:

- Pages viewed;
- Links or buttons selected;
- Booking or contact-form activity;
- Device and browser information;
- Internet Protocol address;
- Referring pages; and
- Interactions with Earthly Tingz advertisements.

Meta may use this information according to its own privacy policy. Depending on your account settings and applicable law, Meta may connect website activity with your Facebook or Instagram account.

You may manage certain advertising preferences through your Facebook or Instagram account settings and through the cookie options available on our website.

Cookies and Consent Choices

Earthly Tingz and its service providers—including Google Analytics and Meta Pixel—may use cookies, pixels, tags, and similar technologies to:

- Operate the website;
- Remember visitor preferences;
- Measure website traffic and performance;
- Understand how visitors use the website;
- Improve website content and functionality;
- Measure advertising effectiveness; and
- Support fraud prevention and website security.

When required, visitors will be given the opportunity to accept, reject, or manage nonessential analytics and advertising cookies through the website’s cookie notice.

You may also control cookies through your browser settings. Disabling certain cookies may affect the website’s functionality.

Third-Party Services

Earthly Tingz may use third-party platforms to operate its website and provide services, including:

- Google Analytics for website analytics;
- Meta Pixel for advertising measurement;
- Google Forms for applications, registrations, intake forms, and surveys;
- Calendly for appointment scheduling;
- Website-hosting and email providers;
- Text-message and communication providers; and
- The secure payment provider displayed at checkout or on an invoice.

These providers may collect, process, or store information according to their own privacy policies and terms. Earthly Tingz does not control every aspect of a third party’s privacy, security, or data-retention practices.